25th November 2024
Regarding GP Collective Action within BNNSG.
Dear Patients,
We hope this announcement finds you well. We are writing to you to let you know about changes to your practice services, and what these will be. They are part of necessary Collective Action by General Practice in Bristol, North Somerset and South Gloucestershire.
We did not make the decision to take part in Collective Action lightly, because we understand the impact this may have on you. This letter explains the reasons we are taking this action, and how it may affect the services offered to you in the coming weeks.
Why Collective Action is needed:
We are concerned about three main areas:
- Patient Safety: The numbers of patient consultations we complete in a day means that we are not practising as safely as we would like
- Workforce: The huge workload is making it difficult to recruit and retain staff, and levels of burnout are high
- Funding: We are not being funded sufficiently to recruit more staff for the demand we are facing
Collective Action draws attention to these problems so we can offer you the best possible care in the long run.
What this means for you:
The practice will be open and there will not be any reduction to the number of appointments and services offered directly to patients:
- We will return work to other healthcare providers where they should have completed that part of care. This includes referrals, fit notes, starting prescriptions, investigations, and responding to patient queries.
- We will not take over prescribing medications that were started by specialists, unless there is funding for this work.
- We will not provide monitoring checks for certain conditions, where this should be done by your hospital/specialist team.
How you can help:
- Many minor illnesses can be managed by community pharmacy.
- Consider phoning NHS 111 to find the best place to get help with your symptoms.
- Help yourself stay well by getting a flu and Covid vaccination (if eligible).
- Please be kind to our staff. They want to help you get the care you need and will do everything they can to do that.
Looking ahead:
We want your practice to remain open and provide the high level of care you deserve.
We hope this action will bring meaningful changes, which benefit our patients and the healthcare system.
Thank you for your support, patience, and understanding during this challenging time.
The Nightingale Valley Practice team
