Welcome to Nightingale Valley Practice

20th December 2023

Dear all

We would like to wish you all a happy and healthy Christmas and New Year.

We would also like to highlight the likely impact the combined effect of holiday closures and the direct and indirect impact and significant challenge from the junior hospital staff strikes, will have on our service delivery capacity. The former is expected, and each year is planned for but combined with the loss of some of our own GPs, and a steer from the system for General Practice to prepare for and offer more urgent care appointments which the hospital would normally take care off means that we envisage further strain on our core service of delivering primary care appointments.

All parts of the system will be open, but it is likely that all services including the hospitals, community pharmacy, walk in centres, 111 services as well as us General Practices will also feel a strain and delays and waits will be inevitable.

We will endeavor to meet as best as our own capacity allows the most urgent problems in the coming weeks but would ask that you be considerate to the fact that for problems triaged as being routine, there will likely be longer delays than usual, for allocation of routine appointment slots over the strike period of 20-23 December and 3-9 January and into the first weeks of 2024, as we then attempt to clear backlogs.

We wish you all well and hope that you will not be inconvenienced.

Again Happy Christmas

All the staff at NVP



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